Solving the seemingly imposible

About Us

ARPLATIA KMA was founded in 2002 with the purpose of providing a technological and comprehensive solution to the management of vehicle claims and repairs.

Being a frontrunner in this business, it has developed an IT platform that meets the needs of insurance companies, insurance brokers, corporate fleets, and repair shops.

As part of the project, it launched the first fully computerized national network of repair shops in Spain, together with BPO services. These were ground-breaking technological innovations and solutions for the insurance market at that time.

Subsequently, we formed a commercial partnership with BASF Coatings S.A., and became responsible for the management of the repair and workshop network of this reputable corporation, which operates in 123 countries.

In 2004 ARPLATIA expanded its software Factory under the name of ACM Technology, and created a department dedicated to consulting and software development specialized in automobile manufacturers and workshops, as well as insurance companies and insurance brokers.

In 2011 the company commenced its international business activities. It moved its headquarters from Spain to the United Kingdom and opened commercial offices in Mexico and the United States.

Currently, ARPLATIA KMA has a team of more than 70 high-tech specialists and claims management experts involved in the handling of more than 260,000 claims per year, being a point of reference in the market both for the quality of its services and its technological solutions.